coin 40
hot_blurhot_iconhot

hot_icon

T&Cs Apply to All Bonuses. 18+ only. Gamble Responsibly.

CasinosAnalyzer Profile

Online Casino Scams

Online casino scams remain common due to the growing gap between rapid industry expansion and regulatory oversight. As a result, fraudulent operators are able to coexist with legitimate platforms. The impact on players can be devastating, including lost savings, stolen identities, and shattered trust in online gambling. Since 2022, the Better Business Bureau has received hundreds of reports related to online gambling scams, with many victims citing deceptive terms and financial losses reaching tens of thousands of dollars. Clearly, online casino scams are a widespread problem that can affect anyone. For online gamblers, the ability to recognize common scam patterns is essential. By understanding typical scam strategies and spotting key red flags, players can reduce risks, identify fake online casinos, and gamble more safely.

What Is Online Casino Fraud?

Online casino fraud refers to the intentional use of deceptive practices within online gambling platforms to unlawfully obtain money or gain an unfair advantage, often by misrepresenting game mechanics or payment conditions. In practice, fraud can take many forms, from fake casino websites operating without proper licenses to more targeted schemes such as phishing, bonus abuse, or misleading promotional terms. What unites these cases is the gap between what is promised to players and how the casino actually operates. It is important to distinguish deliberate scams from genuine issues or legal disputes. Not every problem with an online casino constitutes fraud. Even reputable casinos may experience payout delays or disputes due to regulatory requirements or misunderstandings. For example, a legitimate casino may temporarily delay a withdrawal to complete identity verification, which is a lawful obligation. In contrast, a scam casino may delay or deny payment with no intention of paying at all. Regulatory complications can also play a role. Playing on an unlicensed casino in a restricted jurisdiction may leave players without legal protection, making the situation feel like a scam even when no intentional fraud occurred.

Ultimately, the key difference lies in intent and pattern. A licensed casino facing a one-time issue is not comparable to a rogue operation that consistently deceives players. Scam casinos rely on carefully planned schemes to steal money or data, while legitimate casinos may encounter occasional problems caused by player error or unclear terms. Understanding this distinction helps players respond appropriately, whether by seeking clarification or recognizing a con.

Scammer tactics in online gambling are varied but share common strategies. 

Fraud technique How it appears in practice Typical signal
Brand imitation A casino uses logos, color schemes, or domain names closely resembling a well-known operator The site looks familiar, but licensing details do not match the claimed brand
Fake casino websites Professionally designed platforms launched without proper licensing or verification No clear regulator information, vague company details, or unverifiable license numbers
Unrealistic win promises Advertised “guaranteed wins,” fixed outcomes, or extremely high success rates Marketing claims that contradict basic gambling probability
No-deposit or inflated bonuses Large bonuses offered with unclear or misleading wagering conditions Bonus terms hidden, incomplete, or revealed only after registration
Bonus manipulation Winnings blocked due to newly introduced or selectively enforced bonus rules Bonus conditions change after play has already started
Phishing communications Emails or messages posing as casino support requesting urgent action Pressure to “verify now” or risk account suspension
Fake verification requests Requests for repeated document uploads without clear justification Endless KYC reviews used to delay or block withdrawals
Rigged or non-certified games Games not tested by independent auditors or using unknown software providers Abnormal payout behavior across multiple sessions
Payment obstruction Withdrawals delayed with technical or compliance excuses Repeated withdrawal rejections without clear explanation
Regulatory avoidance Casinos operate in jurisdictions with minimal enforcement There are no dispute resolution channels or external oversight mechanisms available

Understanding these scams is a necessary defense. Armed with this knowledge, you can avoid falling victim and make informed, safe choices in online gambling. Remember, awareness is the first step toward prevention.

Most Common Casino Scams

We have compiled the most common types of iGaming scams that players encounter.

1. Fake Online Casinos

One of the most prevalent threats is the fake online casino – a fraudulent gambling website created solely to scam players. At first glance, these sites often look highly convincing. Scammers imitate real casino platforms, using flashy visuals, professional-looking logos, and even fake license numbers or fabricated player reviews to appear legitimate. In reality, fake casinos operate without any valid license or regulatory oversight. Their sole objective is to persuade players to deposit money or surrender personal information, with no intention of offering fair games or honoring payouts.

How to recognize: The primary indicator of a fake casino is the absence of legitimate licensing information. If a site doesn’t clearly show a valid license from a recognized authority (or uses a dubious licensing body you’ve never heard of), be very cautious. These sites may also have poor website quality (broken links, generic game software, or text copied from elsewhere) and often lack real customer support channels. Another red flag is if the casino only offers unconventional payment methods like cryptocurrency or wire transfers to strange accounts. Scammers love payments that are hard to trace or recover. 

To avoid such traps, do research before you register at any new casino. A basic search often shows whether a platform has been flagged as rogue or listed among blacklisted online casinos. Look for reviews from other players and see if there are patterns of complaints like “never received withdrawal” or “site won’t respond after deposit.” And if you encounter a site that you suspect is a fake online casino, do not deposit and report it to warn others.

2. Phishing and Identity Theft Scams

Phishing is a classic internet scam where fraudsters pretend to be a trustworthy entity to trick you into revealing sensitive information or clicking malicious links. In the context of online gambling, phishing scammers often impersonate legitimate casinos or payment providers. You might receive an email that looks like it’s from a well-known casino platform or e-wallet service, claiming there’s an issue with your account or offering an exclusive bonus. The communication creates a sense of urgency (“Verify your account now or it will be suspended!”) and usually contains a link that takes you to a fake login page. If you log in there, you just handed your username and password to the scammer. Alternatively, the phishing message may ask for your credit card details or other personal data under some pretext. These emails or texts look convincing, even using the casino’s logos and a sender address that appears authentic at first glance. Another variant is impersonation through fake support chats or social media. For example, a scammer might lurk on gambling forums or social networks and approach users, pretending to be an official representative of a casino. They could offer “help” with a bonus or a payout issue, then direct the victim to a fraudulent site or request account details. Some players have also reported receiving phone calls from people claiming to be casino staff, informing them of a “prize” and asking for banking information to process the payout.

How to recognize: Legitimate casinos will never ask for your password via email or chat, nor will they ask you to reveal your full payment card details via unsecured channels. Be skeptical of any unsolicited communication about your gambling accounts. Always double-check the sender’s email address (scam emails often have an inconspicuous misspelling or odd domain). 

If you get a message about an issue with your account, do not click the provided link, but instead, navigate to the casino’s official website yourself or contact their support through verified means to confirm if the message was real. Use two-factor authentication on your casino accounts when possible, so even if you accidentally divulge login credentials, the thief cannot easily get in without the second factor. 

3. Rigged Games and Unfair Software

Rigged games scams occur when an online casino tampers with game software or uses non-certified games that don’t follow true random odds. Every legitimate online casino game (slots, roulette, etc.) uses a Random Number Generator (RNG) and is usually audited by third parties to ensure the outcomes are fair and the house edge is as advertised. Scam casinos ignore these standards. They might use pirated or altered versions of popular games or fake “original” games programmed to give losing outcomes far more often than normal. For example, a rogue slot machine might silently reduce the payout rate from ~95% to 50%, so you inevitably lose money over time. 

How to recognize: This scam can be difficult to detect at the moment because gambling inherently involves losing streaks. However, watch out if every game on a site feels “impossible” or if outcomes defy normal probability in extreme ways. Another clue is the source of the games – reputable casinos host games from well-known software providers, whereas scam sites might have a lot of “proprietary” games with generic names or knock-offs of real games. No third-party testing certificates or fairness seals is a big warning sign. A trustworthy casino will often display badges from labs like eCOGRA, iTech Labs, or GLI showing their games were audited. If those are missing (or just fake images of them), be cautious.

Your best defense is to stick to licensed casinos and well-known game providers so you know the odds are legitimate. 

4. Fraudulent Bonus Offers

Bonus scam sites will advertise outrageously generous offers, like a “$500 no-deposit bonus” or “500% welcome match up to $5,000.” While legitimate casinos do offer bonuses, they come with reasonable terms (wagering requirements usually in the 20x–40x range of the bonus) and are actually achievable. In contrast, scam casinos use bonuses as bait with predatory terms hidden in fine print. For instance, a fake casino might let you claim a huge bonus, only to bury an impossible wagering requirement like 100x or more, meaning you’d have to bet, say, $100,000 to unlock a $1,000 win. Some even set a tiny maximum cashout (e.g., you can’t withdraw more than $50 of a “$1000 bonus”) or other tricks to ensure you never really benefit. The worst offenders refuse withdrawals entirely. When a player attempts to cash out, they may be accused of “bonus abuse” and have their account permanently blocked without payment.

How to recognize: If you come across a bonus offer with terms that are overly complex, poorly explained, or deliberately vague, it’s usually a sign to walk away. Be especially cautious of extremely high wagering requirements. Anything significantly above the industry norm of roughly 30x–40x should raise concerns, while requirements of 100x or more are generally unrealistic. A casino’s reputation also matters. Established brands may promote large bonuses, but these offers are typically accompanied by clear conditions and accessible customer support if issues arise. By contrast, little-known casinos that make extravagant promises are often attempting to lure players with the intent of exploiting them. Large bonuses are not always scams, but they are frequently red flags, particularly when paired with phrases like “no rules” or “guaranteed easy money.”

Always evaluate bonuses in the context of the casino’s reputation. When in doubt, it’s safer to refuse a suspicious bonus than to accept and get tangled in a scam.

5. Withdrawal and Payment Scams

In a withdrawal scam, a rogue casino makes it nearly impossible for players to cash out their money. Withdrawal requests may be repeatedly rejected using vague excuses such as “technical issues” or “audit checks.” In some cases, new conditions are suddenly imposed at the payout stage. Players might be informed, for instance, that they need to make additional deposits in order to "complete verification." One common tactic involves demanding an upfront fee or “tax” before releasing winnings. Believing a large payout is waiting, victims pay the requested amount, only for the scammers to disappear or invent yet another fee. In the end, the promised winnings never arrive. Scams can also occur on the deposit side through fraudulent payment processors. A casino site may appear to support standard payment methods, but when a player attempts to deposit, they are redirected to an unofficial or suspicious payment gateway. These fake portals can steal credit card details or apply excessive “conversion” fees without properly crediting the account. For example, a player may deposit $100, only to see a confirmation stating that $50 was credited while the remaining $50 was deducted as fees.

How to recognize: If a casino has unreasonably long payout times or a pattern of complaints about non-payment, steer clear. A delay of a few days for KYC verification is normal, but if weeks go by and you get only silence or new demands, something’s wrong. Furthermore, always check for reputable payment options. Trustworthy casinos partner with known providers like Visa, Mastercard, PayPal, Skrill, etc. If a site lacks all common options and pushes you to use obscure methods or crypto only, be cautious. Also, watch the URL when handling payments. If you’re suddenly on a third-party site with a strange URL that doesn’t match the casino or the known payment processor domains, do not proceed. If customer support is unhelpful or keeps giving you the runaround about why you can’t withdraw your money, that’s a telltale sign of a scam. 

Withdrawal problems are a clear signal to pause play. How a casino processes a pending payout reflects its reliability.

6. Identity Theft and Data Misuse

Identity theft and data breaches in the online gambling sphere refer to cases where a casino (or someone posing as one) mishandles your private information, leading to its theft or misuse. This can happen in a few ways. A shady casino might directly sell players’ data to marketing companies or other malicious actors, violating privacy laws and your trust. Another scenario is when a fraudulent “casino” site is actually a front to harvest personal and financial info. You think you’re registering to play, but the scammer’s main goal is to collect as many identities and credit card numbers as possible, which they will then use or sell on the black market. The consequences of identity theft in this context go beyond losing a bet. They can include unauthorized charges on your credit cards, loans, accounts opened in your name, or phishing attacks targeted at you using the info you provided. 

How to recognize: Check if the casino site is using SSL encryption (look for https:// and a lock icon in the address bar). Read their privacy policy to see how they handle your data. If a site or its agents ever ask for unnecessary information (like your email password or social security number, which are not needed for gambling), that’s a huge warning sign of a scam. Also, consider using unique passwords for casino accounts and enable two-factor authentication (2FA) if available to prevent account takeovers.

Stick with casinos that have a track record of security. If you suspect a site may misuse your info, do not complete registration or send them documents. And for added safety, monitor your financial statements and credit reports if you’re an active online gambler. It can help you catch any identity theft early. 

7. Casino Malware and Fake Apps

As a final scam category, beware of malicious software disguised as gambling apps or programs. Scammers have found ways to create fake casino apps (often for Android devices, distributed outside the official app stores) that contain malware. These apps might actually function as a casino game to avoid raising suspicion, but behind the scenes they could be doing things like logging your keystrokes, stealing saved passwords, or copying personal files. Similarly, some fraudulent online casinos will prompt you to download a “desktop client” or software, which can be a vector for viruses or spyware if the source isn’t trustworthy. Users who installed those apps ended up losing money and compromising their personal data, as the apps allowed initial small wins to gain trust and then locked out any real payouts.

How to recognize: Be extremely cautious of any casino app that asks you to sideload it or install it from an unofficial source, as this is a common method for spreading malware. Always check the app’s download count and user reviews before installing. Apps with very few downloads and a large number of generic five-star reviews, especially repetitive comments like “Great game, love it!” posted by different accounts, should raise immediate concerns. Legitimate casino apps typically have thousands of downloads and detailed, varied feedback from real users. It’s also important to examine the developer information. If the developer name seems unfamiliar, lacks a website, or has no verifiable history, it’s a strong indicator that the app is not operated by a reputable casino brand.

To stay safe, only download casino apps from official sources like the Apple App Store or Google Play Store (for jurisdictions that allow gambling apps). Apps on official stores undergo some security vetting and are less likely to contain malware. Also limit the permissions you grant. A casino app shouldn’t need access to your contacts or photos.

How To Avoid Online Casino Scams

Preventing online casino fraud is far easier than trying to fix the damage afterward. Here are concrete strategies to protect yourself when gambling online.

  • Stick to Licensed, Reputable Casinos. Licensing isn’t just a formality – it means a government or gaming authority oversees the casino’s operations and enforces standards for fairness and security. Check the casino’s website for license details (e.g., issued by the UK Gambling Commission, Malta Gaming Authority, New Jersey DGE, etc.). Don’t take a logo at face value. Cross-verify the license number on the regulator’s official online registry if possible. Rogue sites often fake license logos, but they can’t fake being in the regulator’s database. Also, do a quick background check. Review sites and gambling forums can provide insight into a casino’s track record. Choose casinos that are well-known, have been operating for a while, and have positive community feedback.
  • Verify Website Security. Before registering or making any transaction, make sure the casino’s website is secure. Look for HTTPS in the URL, and also check for clear information on data privacy and security practices. If you’re going to download a mobile app, ensure it’s the official app from the casino. Ideally, follow a link from the casino’s own site or find it directly in the official app store. Avoid any casino that asks you to download software or apps from random links, as these could be malware.
  • Use Strong Account Security. Protect your casino accounts just like you would a banking account. Use strong, unique passwords for each gambling site (so if one account were compromised, others would stay safe). Wherever available, enable two-factor authentication (2FA) for login. This adds a one-time code or mobile confirmation in addition to your password, making it much harder for anyone to break in. Never share your account credentials with anyone. 
  • Be Cautious with Bonuses and Promotions. Be skeptical of unsolicited bonus offers that arrive via email or text, especially if they’re from casinos you never signed up at – those could be phishing attempts. Stick to visiting the casino’s site directly or through reputable portals. When you do consider a bonus, ensure the wagering requirement and conditions are reasonable. 
  • Choose Safe Payment Methods. Use payment options that keep your financial info secure (for example, using an e-wallet means you don’t expose your card number directly to the casino). And always review the casino’s deposit/withdrawal policies: look for reasonable fees and processing times. Extremely high fees or very long waits are warning signs. If possible, do a small test withdrawal early on to ensure the casino actually pays out in a timely manner before you commit larger sums.
  • Check for Fair Play and Audits. Look for seals or certificates from organizations like eCOGRA, iTech Labs, or GLI on the casino’s site – these indicate the casino’s games and RNGs have been tested. Also, check which game providers the casino uses. If the site features well-known providers (NetEnt, Microgaming, Evolution, etc.), that’s a good sign since those companies wouldn’t license their games to a shady operator for long. Avoid casinos that offer only proprietary games with no transparency. 

Due diligence is your best defense. Treat an online casino like you would any financial service: verify who you’re dealing with, use security measures, and don’t be blinded by flashy offers.

What To Do If You’ve Been Scammed

Discovering that you’ve been scammed by an online casino or related fraud is frustrating and stressful, but it’s crucial to take quick action. 

  1. Cease any further deposits or transactions right away. Contact your bank, credit card company, or payment provider and freeze your accounts or cards that were used on the scam site. Tell them you’ve been the victim of a scam so they can block any future charges. If you used a credit/debit card, request that a fraud alert be placed on your account and discuss if a chargeback is possible for the recent transactions. Many banks have policies to help scam victims, especially if the merchant was unregulated or deceptive. There may be time limits (often 60–120 days from the transaction) to dispute charges, so do your part quickly. If you deposited cryptocurrency to the scam, unfortunately it’s very difficult to recover. However, you should move any remaining funds in your crypto wallet to a new wallet with a new seed phrase (in case the scam compromised your wallet info). 
  2. Gather and save all evidence of the scam. This includes emails, chat logs, screenshots of your account balance or withdrawal attempts, transaction receipts, and any other communication. If the scam involved a fake website, save the URL and take screenshots of the site (in case it gets taken down later). The more proof you have, the better your chances when reporting the issue. For example, save screenshots of error messages or account closures and copies of terms and conditions if they changed or were deceptive. These records will be extremely useful when explaining your case to authorities or mediators.
  3. Reach out to their customer support one more time with a clear complaint. Sometimes what seems like a scam could be a misunderstanding or a solvable issue (for instance, a verification delay). Give the casino a chance to explain or resolve the problem, but do so in writing (email or support ticket) so you have a record. Be polite but firm, state the issue and what you expect (your withdrawal processed, your account unlocked, etc.), and set a reasonable deadline. If the casino ignores your message or doesn't respond, proceed to the next steps.
  4. Reporting the incident to the appropriate authorities is crucial, even if the fraudulent casino is not licensed. If the casino claimed to be licensed in a certain jurisdiction, you can file a complaint with that gaming regulator (they might not resolve it, but it puts the site on their radar). For example, if a site falsely used a UK license number, report it to the UK Gambling Commission. Additionally, file a report with consumer protection agencies. In the United States, you can submit a complaint to the Federal Trade Commission (FTC) and the Internet Crime Complaint Center (IC3). In the UK, you have Action Fraud for online scams. Your country may have an equivalent cybercrime unit or fraud reporting center. Provide them all the evidence you gathered. While these reports might not immediately get your money back, they help authorities track scam patterns and potentially alert others. If the scam involved identity theft (e.g., your personal ID info was stolen), also report it to credit bureaus and your local identity theft hotline to protect yourself. If you’re in a region with an online gambling ombudsman or alternative dispute resolution service (such as eCOGRA or your state’s attorney general for consumer issues), notify them as well.
  5. Seek support and advice. There are online communities and forums where people discuss gambling scams. Sharing your experience can help warn others, and some people in those communities may have advice or know if any action can be taken against that specific scam. If you lost a significant amount of money, you might consider consulting a legal professional who specializes in internet fraud or gaming law to see if there’s any legal action possible (though often scammers are offshore, making lawsuits tricky). 
  6. Sadly, one more thing to guard against after being scammed is the possibility of a “recovery scam.” This is when a new scammer contacts you (often having found out you were a victim from public forums or reports) pretending to be a lawyer, government official, or recovery service that can get your lost money back for a fee. Since they target individuals who have already fallen victim to scams, they might be familiar with the specifics of your case. As much as you want to recover funds, be very skeptical of any unsolicited offers to help. Legitimate regulators or law enforcement will not charge you to investigate a crime you report. Work only with the official channels you initiated (bank, police, etc.), not random people who reach out offering help.

After completing these steps, consider sharing your experience within the gambling community to warn other players about the same casino or scam pattern. While the chances of recovering money from a well-executed online casino scam are often low, these actions can help prevent further losses and support efforts to limit fraudulent activity.

FAQ

If you have any specific questions, please message us.

Can licensed casinos still scam players?

It’s uncommon but not impossible. A gambling license means a casino has oversight and must follow certain rules, so licensed casinos are generally much safer. However, not all licenses are equally strict. A casino licensed in a lenient jurisdiction might still try to exploit loopholes. For instance, they might use confusing terms to delay payouts. Overall, having a license greatly reduces the risk of outright scams, but it doesn’t guarantee perfect behavior. You should still stay alert and favor casinos with strong reputations and customer feedback.

How to verify a casino’s legitimacy?

Start by confirming the casino’s license. Check the licensing authority, jurisdiction, and license number, then verify this information directly through the regulator’s official register. Next, review basic security and fairness indicators, such as HTTPS encryption and evidence of independently audited games. Look into the casino’s reputation by checking player feedback and unresolved complaints. Lastly, verify the listed game providers and partnerships, as licensed software developers correctly reference legitimate casinos.

Are huge bonuses always a scam?

Not always. Legitimate casinos may offer large bonuses, but these come with clearly stated and achievable conditions. Caution is warranted when an offer stands out far beyond market norms or hides restrictive wagering rules in the fine print. If bonus terms are unclear or unrealistic, the offer is best treated as a risk rather than a benefit.