#1 Limited poker games
#2 Live Chat not available 24/7
#3 No telephone support
#4 Withdrawal times too long; cashouts require 5 or more business days to complete
#5 Cashout limits too low; GBP 5,000 cap per 30-day period; applies to jackpot and progressive jackpot winnings as well
#6 10% fee charged to your account following 6 months of inactivity, plus 30 day grace period
#7 All games aside from slots, arcade & scratch games, contribute only 5% to wagering requirements, with the exception of live games which do not contribute at all
#8 No promotions page